Because We Care
At K.Boule, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
We do not provide prepaid return labels and you are responsible for covering shipping costs to return. US customers are able to purchase a return shipping label in the returns portal.
We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.
You can easily return your item(s) through our Returns Portal! US customers are eligible to purchase return shipping labels but our returns portal is open to all customers.
You have 30 days from the date of delivery to return your item(s).
All returns are refunded via store credit via our K.boule E-Gift Card. Returns are processed within 5-7 business days after your item(s) have been delivered to us.